The firm has advised service providers and customers on hundreds of outsourcing projects, from traditional IT outsourcing deals (e.g. for data centres, storage, support or development services) through to broader business process outsourcing (BPO) contracts for functions like HR, payroll, and finance and administration, often with an offshore or international dimension.
Typical examples include:
- Business critical outsourcing agreements in financial services, energy, public sector, manufacturing and many other sectors.
- Assisting with service level and service credit regimes.
- Advising on the application of outsourcing regulation for financial services outsourcing.